Optimizing tax compliance with your shopping cart or ecommerce platform Since the landmark decision in South Dakota v. Wayfair, Inc. (June 2018), the world has become a very different and…
Is your business ready to take on the world? Reaching international customers can take your business to the next level, but it’s important to know what to expect ahead of…
You’ve fulfilled a customer order and shipped it. Job done. Not so fast. You want that customer to return someday and make another purchase, right? You don’t want this to…
It’s essential to consistently connect your customers to your brand. Learn all the ways ShipStation and DS Smith ePack enable you to customize and brand the shipping experience for your…
No-one likes ambiguity, especially when it comes to that eagerly awaited parcel a customer has ordered. From the moment someone presses purchase on your store, customers expect to know where…
Customers read shipping confirmation emails—they’re the only email you send that you can almost guarantee each of your customers wants to read. Having a good shipping experience is one of…
Returns are an unfortunate part of any ecommerce business. No one wants to do returns. According to Statista, the key reasons people in the UK return items bought online are…
La livraison est devenue un élément clé dans le processus d’achat de l’internaute. Selon une étude LSA-Colissimo, plus de 3 consommateurs sur 4 vérifient les modalités de livraison avant de…
Welcome to the final post in our four part blog series, where we highlight what was covered in a recent webinar on essential business practices for international expansion, which you…
Welcome to part 3 in our four part blog series, where we highlight what was covered in a recent webinar, which you can access on-demand. The webinar was brought to…
What is Dimensional Weight? Dimensional weight is a pricing structure that increases the shipping rate if a parcel is deemed too large in relation to its weight—think things like a…
Welcome to part two in our four-part blog series. We highlight what was covered in a recent webinar – which you can access on-demand – brought to you by experts…
The global ecommerce market is expected to total $4.89 trillion in 2021. And according to Forrester, cross-border transactions will outperform domestic transactions by 17% between 2017 and 2022. So there’s…
In the first week of 2021, UPS accepted 1.75 million returns into its system every day. This number is staggering, though not unexpected. Ecommerce surpassed levels not expected until 2025…
Your online business can implement these green shipping best practices with eco-friendly packaging to help reduce the environmental impact of ecommerce.
The retail landscape changed dramatically in 2020. One major consequence of the pandemic was a huge upsurge in online shopping, which shows little sign of slowing even as UK lockdown…
Maintaining contact with customers and prospective buyers is a never ending task for ecommerce sellers. One of the most effective ways to achieve this crucial contact is through email marketing.…
