eBay Shipping and Tracking

With the ShipStation and eBay integration we empower you to access all of your eBay order information in a single interface. We ensure you’re able to provide a more personalised experience for your eBay customers. But most importantly, you spend less energy on shipping and fulfilling eBay orders and more energy on growing your business.

Why integrate with eBay?

eBay is among the most popular sites in the world. Every month, it draws 23 million unique visitors and more than 170 million shoppers worldwide. There’s simply no better way to expand your sales to new markets, extend your selling season, and move excess inventory than with eBay and ShipStation.rnrnu0026nbsp;rnrnImport, organise, process, and ship your eBay orders in a single interface. Start expanding your audience and growing your brand with eBay now.

ShipStation and eBay Integration Requirements

How do I set up eBay shipping for ShipStation?

Well, you’ll be grateful to hear that it’s super straightforward. All you need to do is follow the steps outlined below:

How do I print eBay shipping labels using ShipStation?

Once an order has been placed through your eBay marketplace, it’s automatically imported into ShipStation, where you can generate and print a label for that order.

 

To create and print a label from the ‘Orders Tab’, select the orders you’d like to create and print a label for and click the ‘Create + Print label’ button. Click the ‘Print’ button to open the dropdown and select ‘Label’. The Label option will only be available if there is a label created for a shipment on the selected order.

 

This is just one way to print a label using ShipStation, for a more in-depth guide please refer to our Print Labels article.

print labels

What are the main benefits of using the eBay integration for ShipStation?

Additional Features

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Troubleshooting tips

What do I do if my eBay order imports with no Ship To Address?
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This can happen if eBay does not send the order with the Ship To Address the first time.rnrnWe recommend waiting a few minutes and carrying out a manual refresh of the store. This should import the order into ShipStation with the Ship To Address.

Why am I being told that the tracking number has already been used and cannot be used for multiple orders?
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This has happened because you have combined eBay orders in ShipStation, eBay only allows a tracking number to be added to one order.rnrnWe recommend that you don’t combine orders in ShipStation.

Why has the authentication token expired?
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This is a security measure by eBay, which means when using third party integrations like ShipStation the authentication token will expire after a certain period of time.rnTo resolve this, please u003ca href=u0022https://help.shipstation.com/hc/en-us/articles/12625946808219-Reconfigure-your-eBay-Store?queryID=67b871161ce338f3ac589f6fafb8915eu0026amp;_gl=1*o6lw85*_gcl_aw*R0NMLjE3MjY1MTA1OTkuQ2owS0NRandycC0zQmhEZ0FSSXNBRVdKNlN6WU9UYml0ZDhyN3VWZktnOEtaeGJpZHBMaXZ6RTkwaVRYQUpwZW83cVNaZDBiYjM3YWwzZ2FBZ2FZRUFMd193Y0I.*_gcl_dc*R0NMLjE3MjY1MTA1OTkuQ2owS0NRandycC0zQmhEZ0FSSXNBRVdKNlN6WU9UYml0ZDhyN3VWZktnOEtaeGJpZHBMaXZ6RTkwaVRYQUpwZW83cVNaZDBiYjM3YWwzZ2FBZ2FZRUFMd193Y0I.*_gcl_au*MTYyNzMzNDA3Ny4xNzI0NDI0MTc2*_ga*NzE3NzU3Njg0LjE3MjQ0MjQxNzY.*_ga_JJZL85YBP3*MTcyODkyMzI3NS45My4xLjE3Mjg5MjYyMjYuMzEuMC4wu0022u003ereconfigure the eBay store connectionu003c/au003e.

Why can’t I import orders after reconfiguring eBay within ShipStation?
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To fix this you can force a reconfigure with ShipStation by revoking an eBay token.rnrnTo do this, you’ll need to follow these steps. Sign in to ‘My eBay’, go to ‘My Account’, then ‘Sign in and security’ and click ‘Third-Party App Access’. Select ‘Show’, check the ‘Revoke this authorization’ box and click ‘Apply’.

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